FAQ

Content What is Slate-Lite? Application areas Processing Shipping and delivery Return
What can I do if I have received the wrong material or decor?

If, while looking through your order, you notice that you have received the wrong material or decor, please contact our sales team: sales@slate-lite.com
You make our work easier if you already attach a photo or two. 

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Functional cookies are absolutely necessary for the functionality of the web shop. These cookies assign a unique random ID to your browser so that your unimpeded shopping experience can be guaranteed across multiple page views.

Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Wish list:
The cookie enables a memo to be made available to the user across all sessions. This means that the memo remains in place across multiple browser sessions.
Device assignment:
The device allocation helps the shop to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hack attacks.
Login Token:
The login token is used to identify users across sessions. The cookie does not contain any personal data, but allows personalization across multiple browser sessions.
Cache exception:
The cache exception cookie enables users to read individual content independently of the cache memory.
Cookies active check:
The cookie is used by the website to find out whether the site user's browser allows cookies.
Cookie settings:
The cookie is used to save the site user's cookie settings over several browser sessions.
Origin information:
The cookie saves the page of origin and the first page visited by the user for further use.
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
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Facebook Pixel:
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Tracking cookies help the shop operator to collect and evaluate information about the behavior of users on their website.

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Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information that is obtained through these service cookies can possibly also be processed for page analysis.

Userlike:
Userlike provides a live chat for site users. The cookie ensures the functionality of the application across multiple page views.
This website uses cookies to ensure you get the best experience on our website.